At ek999, we treat your personal data with the same respect we bring to every aspect of our platform. This policy explains exactly what we collect, how we use it, and the rights you hold over your own information.
From the moment you register your ek999 account to every deposit, withdrawal, and game round — your personal data is handled with full transparency and industry-standard security at every step.
Every piece of data transmitted between your device and the ek999 platform — including login credentials, payment details, and personal information — is protected by bank-grade 256-bit SSL encryption at all times.
ek999 never sells, rents, or trades your personal information to third parties for marketing purposes. Your data is shared only with essential service providers — such as KYC verification partners and payment processors — under strict confidentiality agreements.
We apply the principle of data minimisation across all our processes. ek999 collects only the personal information that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance.
You have full rights over your personal data — including the right to access, correct, port, restrict processing of, or request deletion of your information. ek999 honours all data subject rights requests within the timeframes required by applicable privacy standards.
Payment method details — including JazzCash, EasyPaisa, HBL, and card information — are handled through PCI-compliant payment processors. ek999 does not store full card numbers or mobile wallet PINs on its own servers at any point.
ek999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once retention periods expire, data is securely deleted or anonymised in accordance with our internal data lifecycle policy.
ek999 ("we", "us", "our") operates the online gaming platform accessible at ek999.bar and all associated mobile-optimised interfaces. We are committed to protecting the privacy and personal data of every player who registers and plays on our platform, including our players based in Pakistan and across the region.
This Privacy Policy explains in detail what personal information we collect from you, how and why we process it, with whom we may share it, how long we retain it, and what rights you have over your own data. This Policy applies to all personal data collected through the ek999 website, any future ek999 applications, our customer support channels, and any other point of contact between you and ek999.
By creating an account on ek999, making a deposit, or using any feature of the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
ek999 collects personal data through several channels — directly from you at registration and during account use, automatically through your interaction with the platform, and in some cases from third-party verification services. The categories of personal data we collect include:
| Data Category | Primary Source | Required? |
|---|---|---|
| Registration & Identity | Provided by you at sign-up | Mandatory |
| KYC Documents | Provided by you on request | Required for withdrawals |
| Financial & Transaction | Generated automatically on platform | Mandatory |
| Technical & Usage | Collected automatically via platform | Automatic |
| Communications | Created when you contact support | Where applicable |
ek999 uses the personal data we collect for the following specific purposes:
ek999 processes your personal data under one or more of the following legal bases, depending on the specific processing activity involved:
ek999 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
We share data with carefully selected third-party service providers who assist in operating the ek999 platform. These include KYC identity verification providers, payment processing partners (including JazzCash, EasyPaisa, and banking partners such as HBL, UBL, and Meezan Bank), cloud infrastructure and hosting providers, game software suppliers, and customer support platform operators. All service providers are bound by data processing agreements that restrict their use of your data to the specific service they provide on our behalf.
ek999 may disclose personal data to regulatory bodies, law enforcement agencies, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of ek999's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and of any material changes to this Privacy Policy that result from it.
ek999 may share limited identification and device data with industry fraud prevention networks to identify and prevent fraudulent player activity across gaming platforms. Data shared for this purpose is subject to strict confidentiality obligations.
ek999 uses cookies and similar tracking technologies on its platform to deliver a functional, personalised, and secure gaming experience. The following categories of cookies are in use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, and load balancing. Without these, the platform cannot function. | No — essential |
| Functional | Remembers your language preferences, account settings, and display choices across sessions. | Yes |
| Performance & Analytics | Collects anonymised usage data to help ek999 understand how players interact with the platform and identify areas for improvement. | Yes |
| Responsible Gaming | Tracks session duration and gaming frequency to support ek999's responsible gaming monitoring obligations. | No — required by policy |
You may manage your cookie preferences through your browser settings. Please note that disabling functional or performance cookies may affect your experience on the ek999 platform. Strictly necessary and responsible gaming cookies cannot be disabled as they are essential to the secure and compliant operation of the service.
ek999 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any legal or regulatory retention obligations that require us to keep certain records for defined periods. The general retention framework applied by ek999 is as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to backup storage constraints, the data will be isolated and protected from further processing until deletion can be completed.
As an ek999 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via the details provided in Section 13:
Right of Access
You may request a copy of all personal data we hold about you. We will respond within 30 days of a verified request.
Right to Rectification
If your personal data is inaccurate or incomplete, you have the right to request correction. Minor details like address changes can be updated directly in your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to overriding legal retention obligations.
Right to Restrict Processing
You may request that we limit the processing of your data in certain circumstances — for example, while a rectification request is being assessed.
Right to Data Portability
Where processing is based on consent or contract and is carried out by automated means, you may request your data in a structured, commonly used, machine-readable format.
Right to Object
You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring, where your individual circumstances warrant it.
Right to Withdraw Consent
Where processing relies on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Right to Lodge a Complaint
If you are not satisfied with how ek999 handles your data, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
ek999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While ek999 takes all reasonable precautions to secure your data, no method of electronic transmission or storage is completely secure. Players are strongly encouraged to use a unique, strong password for their ek999 account and to enable two-factor authentication.
ek999 operates under international gaming licensing standards and may process or store personal data on servers located outside of Pakistan. Where personal data is transferred to a third country or international organisation, ek999 ensures that appropriate safeguards are in place to protect your data, including:
You may request further information about the specific safeguards in place for international transfers of your personal data by contacting our support team at the details provided in Section 13.
The ek999 platform is strictly intended for adults aged 21 years and older. ek999 does not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification is a mandatory step in the ek999 registration process, and we may require documentary proof of age at any point during your account lifecycle.
If ek999 discovers or reasonably suspects that a registered account belongs to a person under 21 years of age, that account will be immediately suspended and all associated personal data will be handled in accordance with our regulatory obligations, which may include mandatory reporting to the relevant authorities and secure deletion of the data once all legal obligations have been met.
ek999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, regulatory requirements, or platform features. When we make material changes to this Policy, we will notify you by:
Your continued use of the ek999 platform following notification of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data in accordance with Section 8 of this Policy, subject to our legal retention obligations.
We encourage you to review this Privacy Policy periodically to stay informed about how ek999 protects your information. The most current version of this Policy will always be accessible at ek999.bar/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ek999 processes your personal data, please contact our Data Privacy team through any of the following channels:
We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve or respond fully to data subject rights requests within 30 calendar days of receipt of a verified request. Where a request is complex or we have received a high volume of requests, we may extend this period by a further 60 days, in which case we will inform you of the extension within the initial 30-day period.
Some of the personal data ek999 collects — including session duration, deposit frequency, and gameplay patterns — is used specifically to support responsible gaming monitoring. This data helps us identify players who may be experiencing difficulty and offer appropriate support tools, including deposit limits, cooling-off periods, and self-exclusion. ek999 is strictly for players aged 21 and above. If gambling is causing you concern, please visit our Responsible Gaming page or contact our 24/7 support team directly.
1000+ certified games, PKR-native cashier, JazzCash and EasyPaisa deposits, live PSL cricket betting, and 24/7 support — all backed by the data protection commitments you have just read.
21+ only. Please gamble responsibly. ek999 operates under international gaming licensing standards.